*click here to download a detailed package about this workshop
During this interactive workshop, you will explore theories and practices designed to strengthen your interpersonal and communication skills for stronger client relationships. You will be guided through exercises that will give you the opportunity to learn and test your skills simultaneously and in a safe and peer-supported environment.
This is a full day course.
what you’ll learn
Identify and address the barriers that arise in the lawyer- client relationship
Understand power and privilege in the justice system: how they affect both you and your client
Dissect the message: linguistics and communication theory
Active listening techniques and how to ask the right questions
Determine who your client is: recognizing circumstances, needs and capacities
Identify and managing client expectations
Get your clients engaged as collaborators
Create a framework for successful meetings and interviews: what to do before, during, and after
How to seek client feedback and why
Own your communication style: cultivating your brand
Work-life balance and wellness principles for lawyers
accreditation
This program is accredited by the Law Society of Ontario and contains 4 hours and 50 minutes of Professionalism Content and 1 hour of EDI (Equity, Diversity and Inclusion) Content.
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